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Ticket Summary

New

12

Open

24

Pending

8

Urgent

5

Support Tickets

TKT-1001
HighOpen

Cannot access my account after password reset

I tried to reset my password but now I can't log in with the new password. I've tried multiple times but keep getting an 'invalid credentials' error.

Emma Thompson
Emma Thompson
Apr 10, 2023
password-resetlogin-issueurgent
TKT-1002
MediumPending

Billing discrepancy on my latest invoice

My latest invoice shows charges for services I didn't use. I'm being charged for the premium plan but I downgraded to the basic plan last month.

James Wilson
James Wilson
Apr 9, 2023
billinginvoicerefund
TKT-1003
LowNew

Feature request: Dark mode for mobile app

I love your mobile app but using it at night is hard on the eyes. Could you please add a dark mode option? Many other apps have this feature and it would greatly improve user experience.

Olivia Martinez
Olivia Martinez
Apr 10, 2023
feature-requestmobile-appdark-mode
TKT-1004
UrgentOpen

Integration with Salesforce not working

We recently set up the integration with Salesforce but data isn't syncing properly. We've followed all the steps in the documentation but customer data from the last week isn't showing up in our Salesforce account.

Robert Johnson
Robert Johnson
Apr 10, 2023
integrationsalesforcesync-issue+1
TKT-1005
MediumResolved

How to export data in CSV format?

I need to export my customer data for a presentation. Is there a way to export it in CSV format? I couldn't find this option in the dashboard.

Sarah Lee
Sarah Lee
Apr 8, 2023
data-exportcsvdashboard

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